FAQs

1. What telecom services does Global Telecom provide?

We offer a full range of telecom solutions for SMEs, including business phone lines, 0800 and 03 numbers, VoIP systems, call routing, IVR (Interactive Voice Response), call recording, and number porting. We also provide energy brokerage services to help you manage business energy costs efficiently. Our goal is to give you reliable, cost-effective communication solutions all in one place.

2. How much will it cost my business?

We provide clear, predictable pricing with no hidden fees. Most of our services are billed on a simple monthly basis, often with per-minute or pay-as-you-go options where applicable. You’ll always receive a fully itemised bill so you know exactly what you’re paying for. Our team will also help identify cost savings on your current telecom setup.

3. Can I keep my existing phone numbers if I switch?

Yes! We can port most numbers from providers such as BT, Vodafone, TalkTalk, and more. Porting is straightforward, and you won’t lose your current number. We handle the process and provide online call stats to ensure you stay fully informed.

4. What support will I get after setup?

Our support is UK-based, personalised, and ongoing. We don’t just set up your system and disappear — our team is available to help with troubleshooting, adjustments, and guidance whenever you need it. You’ll have a single point of contact, reducing frustration and giving you confidence your communications are in good hands.

5. How can Global Telecom make my business more professional?

Our solutions ensure you never miss a call, whether through call forwarding, IVR, or automated call handling. With professional greetings, intelligent call routing, and the option for business numbers like 0800 or 03, your business appears organised and approachable. Reliable communications help you build trust with clients and maintain a strong professional image.

6. Why should I choose Global Telecom over larger providers?

Unlike large corporate providers, we focus on personal, human support and long-term relationships. We explain everything in plain English, help you save time and money, and provide ongoing assistance. Our mission is simple: we deal with it, so you don’t have to.

7. Are Global Telecom services only for businesses?

No. While most of our services are designed with small to medium-sized businesses in mind, some solutions — such as 0800 numbers, call forwarding, and energy brokerage — can also be useful for sole traders, home offices, or individuals who need professional-grade telecom services. If you’re unsure whether a service is right for you, our team can advise on the best options for your needs.

Address

140 Bushey Mill Lane, Watford, Hertfordshire, WD24 7PB

Contact

© 2026 Global Telecom. All rights reserved.