In recent weeks, several high-profile UK retailers – including Marks & Spencer, Harrods and the Co-op – have suffered serious cyberattacks. These incidents disrupted operations, affected customers, and placed huge pressure on internal IT teams working to contain and recover from the damage.
Events like these underline a simple reality: cybersecurity is no longer optional. It is a critical part of running a modern business, regardless of size or sector.
At Global Telecom, we help businesses reduce cyber risk, protect their systems, and respond quickly when incidents occur.
Our cybersecurity service is designed to be practical, proactive and tailored to your business. We focus on prevention, detection and response — not just technology, but people and processes too.
Here are five key areas we help businesses address:

Many cyber incidents begin with human error. We support employee education to reduce the risk of phishing, impersonation and social engineering attacks.


Stolen login details are often traded before an attack even begins. We monitor for leaked credentials and impersonation risks to provide early warning signs.
Your security is only as strong as your weakest supplier. We help assess third-party risks and identify gaps that could expose your business.


We provide expert reviews of your current security posture, identifying weaknesses and delivering a clear, prioritised action plan.
Global Telecom works with trusted cybersecurity partners to deliver a structured, managed approach to cyber protection. Whether you need help with planning, prevention, detection or response, we act as a single point of contact to keep your business protected.
Cybersecurity is no longer just an IT issue.
It is a business-critical risk that affects reputation, revenue and customer trust.
"Before switching to Global Telecom, our phone system was constantly down, and we were paying too much every month. Now, everything is handled for us — our calls are always answered, the bills are clear, and we actually feel in control. It’s such a relief to have one team we can trust."
— Mark R., Plumbing Services, Manchester
"Global Telecom made moving our 0800 and 0300 numbers painless. They explained everything in plain English and even handled the porting for us. The support team is always available, and it feels like they genuinely care about our business. I wish we’d switched sooner!"
— Sarah L., Accountancy Firm, London
"We were fed up with long call queues and confusing bills from our previous provider. Global Telecom took over everything and made it simple. We now have reliable phones, clear costs, and a single point of contact — it has made our day-to-day so much easier."
— James T., Estate Agency, Birmingham
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