Cybersecurity Services from Global Telecom
In recent weeks, several high-profile UK retailers – including Marks & Spencer, Harrods and the Co-op – have suffered serious cyberattacks. These incidents disrupted operations, affected customers, and placed huge pressure on internal IT teams working to contain and recover from the damage.
Events like these underline a simple reality: cybersecurity is no longer optional. It is a critical part of running a modern business, regardless of size or sector.
At Global Telecom, we help businesses reduce cyber risk, protect their systems, and respond quickly when incidents occur.
No Business Is Immune to Cyber Threats
What’s striking about these recent attacks is that they targeted large, well-resourced organisations. If companies of that scale can be affected, it reinforces an important message we regularly share with our customers: every business is a target.
Cybercriminals continue to evolve their methods. Phishing emails, impersonation attacks, credential theft and supply-chain vulnerabilities are now common tactics, not exceptions.
As Cabinet Office Minister Pat McFadden recently stated: “Companies must treat cybersecurity as an absolute priority.
Just as you would never leave your house or car unlocked, your digital business must be protected in the same way.”
How Global Telecom Helps Strengthen Your Cyber Resilience
Our cybersecurity service is designed to be practical, proactive and tailored to your business. We focus on prevention, detection and response — not just technology, but people and processes too.
Here are five key areas we help businesses address:
Incident Response Planning
We help you prepare for the worst before it happens. A clear, tested incident response plan can dramatically reduce downtime and disruption if an attack occurs.
Staff Awareness & Training
Many cyber incidents begin with human error. We support employee education to reduce the risk of phishing, impersonation and social engineering attacks.
Credential & Impersonation Monitoring
Stolen login details are often traded before an attack even begins. We monitor for leaked credentials and impersonation risks to provide early warning signs.
Supply Chain Risk Assessment
Your security is only as strong as your weakest supplier. We help assess third-party risks and identify gaps that could expose your business.
Cyber Risk Assessments
We provide expert reviews of your current security posture, identifying weaknesses and delivering a clear, prioritised action plan.
A Managed Cybersecurity Service You Can
Rely On
Global Telecom works with trusted cybersecurity partners to deliver a structured, managed approach to cyber protection. Whether you need help with planning, prevention, detection or response, we act as a single point of contact to keep your business protected.
Cybersecurity is no longer just an IT issue.
It is a business-critical risk that affects reputation, revenue and customer trust.
Most Asked FAQ's regarding Cyber Protect
What is CyberProtect?
CyberProtect is Global Telecom’s managed cybersecurity service, designed to help organisations reduce cyber risk, detect potential threats early, and respond effectively if an incident occurs. The service focuses on prevention, visibility, and structured response rather than reactive measures.
Is CyberProtect suitable only for large organisations?
No. CyberProtect is suitable for organisations of all sizes. Small and medium-sized businesses are frequently targeted by cybercriminals due to
perceived vulnerabilities, making a proactive cybersecurity approach essential regardless of scale.
Why are businesses like ours targeted by cyber threats?
Cyber attacks are typically opportunistic rather than targeted by sector. Common attack methods include phishing, credential compromise, and third-party vulnerabilities. These attacks exploit everyday business pressures rather than technical failures.
We already have IT support. Do we still need CyberProtect?
Yes. CyberProtect complements existing IT provision. While IT support focuses on system availability and performance, CyberProtect concentrates on cyber risk reduction, monitoring, staff awareness, and incident preparedness.
Does CyberProtect provide continuous monitoring?
Yes. CyberProtect includes ongoing monitoring for indicators of compromise, credential exposure, and impersonation risks, enabling early identification and mitigation of potential threats.
Can CyberProtect help reduce phishing-related risks?
Yes. CyberProtect significantly reduces phishing risk through a combination of monitoring, preventative controls, and user awareness measures. While no solution can eliminate all risk, this approach materially lowers the likelihood of successful attacks.
What happens if a security incident occurs?
In the event of an incident or detected risk, CyberProtect provides timely alerts and clear guidance on next steps. This structured approach
helps minimise disruption, limit impact, and support effective decision-making.
How complex is CyberProtect to implement?
CyberProtect is designed to be straightforward to deploy. Global Telecom manages the implementation process and provides clear, non-technical explanations to ensure full transparency and understanding.
Will CyberProtect impact our day-to-day operations?
No. The service operates in the background with minimal disruption. Any actions required are communicated clearly in advance, ensuring business continuity is maintained.
Why choose Global Telecom for cybersecurity services?
Global Telecom provides a single, UK-based point of contact, responsive support, and clear communication. CyberProtect is delivered as part of a long-term partnership approach, focused on accountability, reliability, and trust.
Interested in setting up Cyber Protect?
Our Work
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