Dancing on the Fountain: In dialog with World-leading Hoteliers is a different publication of conversations and interviews through Conor Kenny, a number one resort and hospitality studying and improvement professional. The hoteliers interviewed within the ebook contain: Kiaran MacDonald, The Savoy lodge, London; Philippe Leboeuf, Mandarin Oriental, Paris; Nathalie Seiler-Hayez, The Connaught resort, London; Michael Davern, The ok membership, eire; Bernard Murphy, Gleneagles, Scotland; Greg Liddell, The Mandarin Oriental, Barcelona; Luc Delafosse, Hôtel de Crillon, Paris. among them, those seven hoteliers have run a number of the world’s such a lot iconic and recognized inns: Āman inns; Carlyle inn, big apple; Claridge’s, London; Connaught resort, London; Fairmont Scottsdale Princess, Arizona; Fairmont Waterfront, Vancouver; Fancourt, South Africa; Gleneagles inn, Scotland; resort Burj Al Arab, Dubai; Hôtel de Crillon, Paris; Hôtel du Louvre, Paris; Hôtel Lutetia, Paris; Landmark Mandarin Oriental, Hong Kong; Mandarin Oriental, Barcelona; Mandarin Oriental, Paris; Sandy Lane, Barbados; The ok membership, Kildare; The Ritz inn, London; The Savoy inn, London; and Waldorf Astoria, Beverly Hills. Their tales are specific, occasionally emotional, regularly deeply own and completely soaking up: greeting the nice and the nice, from presidents and heads of kingdom to pop celebrities; quelling rioters by way of serving them breakfast; web hosting the Ryder Cup golfing event; facing bomb threats and attainable evacuation of a complete resort the morning Nelson Mandela is because of arrive; dealing with egos; commencing new inns and reviving the outdated, whereas nonetheless maintaining the spirit that made them nice. whereas all the interviewees proportion the excellence of handling the simplest resorts on the planet, their occupation paths are as person as their tales. Unsurprisingly, labor positive aspects within the hoteliers’ meteoric occupation rises – as does a spotlight on provider, cognizance to aspect and a love of individuals, site visitors and employees alike. Their perception at the way forward for luxurious inns additionally makes compelling analyzing from a rarely-heard resource. The e-book will make attention-grabbing interpreting for an individual drawn to a glimpse behind-the-scenes of the superior motels on the earth. it will likely be in particular necessary for today’s resort managers in addition to upcoming hoteliers who are looking to know how the simplest motels are run and what took those seven humans to the very best in their undefined. The ebook offers a different viewpoint at the global of luxurious and taking good care of the wealthy and the well-known throughout the eyes of these who run many of the world’s iconic hotels.